FAQ

Before you pack, a few answers.

What is Uncharted Tribe Collective?

A community of people who leave the marked route on purpose — on the trail and in life — and the apparel that marks them. The shirt isn't the membership. It's the sign of a decision already made.

How do your shirts fit?

True to size. Between sizes? Size up for a relaxed fit. If the size you choose doesn't work out, your first size exchange on an order is free — see our Refund Policy.

How long does shipping take?

Each piece is printed when you order it, which is how we keep zero waste inventory. Allow 2–5 business days for printing, then standard transit time for your region: 3–7 business days in the US, 6–12 to Canada, 8–16 to Australia. Tracking arrives by email.

What does shipping cost?

Shipping is calculated at checkout based on your address and how many items you order, and the exact amount is shown before you pay. We don't offer free shipping — we'd rather price the shirt honestly than build the postage into it.

What are the shirts made of?

Premium ring-spun cotton blanks with durable, responsibly sourced prints — made to be worn outdoors, washed often, and kept for years.

What's your return policy?

Wrong size sent, misprint, or damage — write to us within 30 days of delivery and we'll make it right at no cost to you. Your first size exchange on an order is also free. Because every piece is printed to order, we can't take general change-of-mind returns. Full details are in our Refund Policy.

What do the coordinates on some designs mean?

Every place on our garments is real. Coordinates mark real points on the map, because we believe in going where no one assigned you.

Do you ship internationally?

Right now we ship to the United States, Canada, and Australia. We're working on opening up more destinations — if your country isn't available at checkout yet, it's coming.

Still have a question?

Send it through our contact page. We read everything and answer within 1–2 business days.